1. How fast can I get my printing order? (Same-Day/Next-Day Service)

We offer Same-Day/Next-Day service for all full-color postcards, flyers, and brochures orders of 25 to 1,000. We also provide dedicated Same-Day Business Cards. For rush service, please call us at (858) 278-3151 for immediate assistance.

2. What is the typical turnaround time for orders?

Turnaround times vary by product. Smaller digital jobs, like black and white copies or color copies, can often be ready the same day. Production estimates for larger orders are clearly listed on the specific product pages before you order.

3. Do you offer rush printing on all products?

Rush service (Same-Day/Next-Day) is available on our most popular items, including select business cards, postcards, and flyers. Due to the complex nature of certain products (like booklets or raised spot UV), rush service is not always possible.

IMPORTANT: Always Include Bleeds!

Bleeds are required on virtually all professional print jobs. Files submitted without the required bleed may be placed on hold or incur a delay. Please reference our File Specifications for details.

4. What is a bleed and why do I need to include it?

A bleed is extra color/design area that extends past the final trim edge of your design. We require bleeds to account for slight shifting during the cutting process, ensuring your final product has color that runs perfectly edge-to-edge. For detailed video instructions on setting up bleeds in your specific design software, please see the tutorials below.

Video Tutorials: How to Add Bleeds

CANVA

• How to Add Bleed in Canva (2:22)

  Covers custom sizing and using the download options to include bleed and crop marks.

• How to Prepare a Canva File for Professional Printing (6:40)

  Goes into depth about bleed, safety area, and crop marks.

• How to Prepare your Canva Designs for Print | Tip Talk 15 (4:32)

  Official Canva tutorial covering bleeds and color profile settings.

ADOBE ILLUSTRATOR

• How to Add Bleed in Illustrator (1:24)

  A very quick guide showing where the bleed settings are in document setup.

• Bleed In Adobe Illustrator | Everything You Need To Know (5:11)

  Explains the "why" behind bleeds and how to set them up in detail for new and existing documents.

• How to add and apply a bleed in Adobe Illustrator - Design for Print Tutorial (8:12)

  A comprehensive tutorial covering the entire process, from setup to saving the print-ready PDF.

ADOBE INDESIGN

• How to Add Bleed in InDesign (Tutorial) (2:45)

  A quick tutorial covering both setting up the bleed and exporting it.

• InDesign Tutorial - Setting bleed and slug guides for printing (3:19)

  A clear, concise, and professionally produced guide on where to find the bleed settings.

• Set Up Bleed in InDesign Document (9:13)

  A longer, more detailed video for an in-depth walkthrough on preparing documents for print.

5. What file types do you accept, and how should I prepare them?

We prefer professional-grade file formats such as PDF, AI, EPS, PSD, and high-resolution TIFF or JPG files. For the fastest production, please carefully follow our detailed File Specifications guide.

6. Where can I find templates to set up my print design correctly?

To ensure your design meets our exact bleed and trim requirements, we highly recommend using our free Product Templates. Correct template use prevents delays and ensures a speedy production of your job.

7. What types of printing services and products do you offer?

We are a full-service commercial print shop specializing in business cards, postcards, flyers & brochures, banners, and much more. We efficiently handle both large and small print orders.

8. Do you offer shipping or local pickup in San Diego?

Local pickup is always FREE at our San Diego, CA location in Kearny Mesa. We also ship nationwide via UPS and offer flat-rate shipping options.

9. Do you offer direct mail services?

Yes! We provide complete mailing services, including Direct Mail and Every Door Direct Mail® (EDDM), to help you market your company and products.

10. Do you offer a discount for military or veterans?

Yes, we proudly offer a discount program for active duty military and veterans. Please ask about our program when placing your order.

11. Can I place an order online and pay for it later?

For all online orders, payment is due at the time of checkout.